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Order Info
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Orders may take between 24-36 hours to process. Orders placed on a weekend or statutory holiday will be processed the following business day.
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A valid shipping address must be provided at the time of purchase where someone must be present to sign for the package. We are unable to deliver to P.O. Boxes.
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An email confirmation from shop@mattandnat.com will be sent to the e-mail address provided at the time of purchase, immediately after an order is placed. If this e-mail is not received, please contact MATT & NAT.
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Your tracking number will automatically be sent by e-mail on the date the package is shipped.
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To find out the status of an international order please contact info@mattandnat.co.uk
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Taxes, duties and additional fees
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Sales taxes are not included in prices within Canada. Taxes are calculated according to the current tax rate of the province that appears as your billing address.
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No duty or sales taxes apply to US orders.
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A £12.50 duty fee applies to all International orders made from Croatia, Norway, Switzerland and Sweden.
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VAT is included in all International prices.
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MATT & NAT is not responsible for credit card conversion fees or banking fees. Please contact your bank directly with questions regarding these fees.
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Payment Options
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USA: Visa, Mastercard
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Canada: Visa, Mastercard, Amex
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International: Visa, Mastercard, Maestro
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Return policy
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To view the return policy, please click here.
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Important
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Items are subject to availability and are not guaranteed in stock at the time of purchase.
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Orders placed during statutory holidays may experience slight delays.
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ALL SALE MERCHANDISE IS FINAL SALE. NO EXCHANGES, REFUNDS OR RETURNS.
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